Privacy Policy

Last updated: October 18, 2025

Privacy Policy

Version: 2.0

Last Updated: October 18, 2025

1. Introduction

Proscope Inc. ("we", "us", "our", or "Company") operates Proscope360.ai ("Platform" or "Service"), a construction scope of work writing software. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

Contact Information: Proscope Inc. Email: info@proscope360.ai

By using Proscope360.ai, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: When you create an account, we collect:

  • Email address
  • Username
  • Company name and information (optional)
  • Password (stored in encrypted form)

Payment Information:

  • Payment information is collected and processed by Stripe, our third-party payment processor
  • We do not directly store complete credit card numbers or payment card details
  • Stripe may retain your payment information in accordance with their privacy policy
  • We receive limited payment information from Stripe (such as the last four digits of your card and transaction status)

User Content: When you use our Service, you upload and create:

  • Construction drawings and blueprints
  • Specifications and project documents
  • Scope of work documents (generated and edited)
  • Project data and information
  • Messages and interactions with our AI platform

Communications: We collect information when you:

  • Contact our support team via email
  • Respond to surveys or feedback requests
  • Participate in promotions or contests

2.2 Information Collected Automatically

Usage Information: We automatically collect information about how you use the Platform:

  • Features accessed and actions taken
  • Pages viewed and time spent on the Platform
  • Projects created and documents processed
  • AI message interactions and queries
  • Search queries and navigation patterns

Device and Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Screen resolution
  • Referring/exit pages
  • Date and time stamps

Cookies and Tracking Technologies: We use cookies and similar technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences and settings
  • Analyze usage patterns and improve the Service
  • Provide personalized features

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Platform.

2.3 Analytics Information

We may use analytics services in the future (such as Google Analytics or similar tools) to collect information about your use of the Platform. These services may use cookies and similar technologies to collect data about your behavior on our Service and other websites. If we implement analytics services, we will update this Privacy Policy accordingly.

2.4 Information from Third-Party Sources

We may receive information about you from:

  • Stripe (payment and transaction information)
  • Public sources (to verify business information)
  • Service providers that help us provide the Service

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision and Operation

  • To create and manage your account
  • To process your payments and manage billing
  • To provide access to the Platform and its features
  • To process and analyze your uploaded documents using AI/ML technologies
  • To generate scope of work documents and recommendations
  • To enable AI-powered features and interactions
  • To store and manage your projects and data

3.2 Service Improvement and Development

  • To understand how users interact with the Platform
  • To improve existing features and develop new 'ones'
  • To train and improve our AI/ML algorithms (using aggregated, anonymized data)
  • To conduct research and development
  • To test new features and functionalities

3.3 Communication

  • To send you transactional emails (account confirmations, password resets, payment receipts)
  • To provide customer support and respond to your inquiries
  • To send important notices about the Service, including changes to policies or terms
  • To send promotional communications (if you opt in), such as:
    • Product updates and new features
    • Tips and best practices
    • Special offers or promotions
    • Newsletters (you can unsubscribe at any time)

3.4 Security and Fraud Prevention

  • To detect, prevent, and respond to fraud, abuse, security incidents, and other harmful activity
  • To verify your identity
  • To enforce our Terms and Conditions
  • To protect our rights and property

3.5 Legal Compliance

  • To comply with legal obligations and regulatory requirements
  • To respond to legal requests from law enforcement or government authorities
  • To protect the rights, safety, and property of Proscope Inc., our users, or the public

3.6 Business Operations

  • To conduct analytics and create aggregated statistics about the use of our Service
  • To manage our business operations and relationships
  • To evaluate potential business transactions (such as mergers or acquisitions)

4. How We Process Your Documents with AI/ML

4.1 AI Processing

When you upload construction drawings, specifications, or other documents to our Platform:

  • We use artificial intelligence and machine learning technologies to analyze and process these documents
  • Our AI systems extract relevant information, identify key elements, and generate scope of work content
  • Processing occurs on secure cloud servers located in the United States
  • Your documents are processed individually and are not shared with other users

4.2 AI Training

  • We may use aggregated and anonymized data from document processing to improve our AI algorithms
  • Individual documents and personally identifiable information are not used for AI training without your explicit consent
  • You retain all ownership rights to your uploaded documents and generated outputs

4.3 Human Review

  • In limited circumstances, our team members may review documents or AI outputs to:
    • Troubleshoot technical issues
    • Improve AI accuracy and performance
    • Respond to your support requests
  • Any human review is conducted under strict confidentiality and security protocols

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • Cloud Hosting Providers: Data storage and infrastructure (such as AWS, Google Cloud, or Microsoft Azure)
  • Email Service Providers: Transactional and marketing emails
  • Analytics Providers: Service usage analytics (if implemented in the future)
  • Customer Support Tools: Help desk and support ticket management

These service providers are contractually obligated to:

  • Use your information only for the purposes we specify
  • Maintain the confidentiality and security of your information
  • Comply with applicable privacy laws

5.2 Business Transfers

If Proscope Inc. is involved in a merger, acquisition, asset sale, bankruptcy, or similar transaction:

  • Your information may be transferred as part of that transaction
  • We will provide notice and obtain consent if required by law
  • The acquiring entity will be bound by this Privacy Policy or will provide notice of changes

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders, warrants)
  • Government or regulatory requests
  • National security requirements
  • Law enforcement investigations

5.4 Protection of Rights

We may disclose information to:

  • Enforce our Terms and Conditions
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or the public
  • Detect, prevent, or investigate fraud, security breaches, or illegal activities

5.5 With Your Consent

We may share your information with third parties when you provide explicit consent or direct us to do so.

5.6 Aggregated and Anonymized Data

We may share aggregated, anonymized data that cannot identify you individually:

  • For industry research and analysis
  • To demonstrate usage patterns and trends
  • For marketing and promotional purposes
  • With partners or investors

6. Data Storage and Security

6.1 Data Storage Location

Your information is stored on secure cloud servers located in the United States. We use reputable cloud hosting providers that maintain industry-standard security certifications.

6.2 Security Measures

We implement reasonable technical, administrative, and physical security measures to protect your information, including:

  • Encryption of data in transit (SSL/TLS protocols)
  • Encryption of sensitive data at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and audits
  • Employee training on data security and privacy
  • Incident response and breach notification procedures

6.3 Security Limitations

While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Using strong, unique passwords
  • Notifying us immediately of any unauthorized access

6.4 Data Retention

We retain your information for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Specific Retention Periods:

  • Account Data: Retained while your account is active
  • After Account Deletion: Data is retained for 30-90 days to allow for account reactivation, then deleted
  • Payment Records: Retained for 7 years to comply with tax and financial regulations
  • Communications: Retained while relevant for customer support and legal purposes
  • Aggregated Data: May be retained indefinitely in anonymized form

You may request earlier deletion of your data by contacting us at info@proscope360.ai, subject to legal and operational requirements.

7. Your Privacy Rights and Choices

7.1 Access and Correction

You have the right to:

  • Access your personal information
  • Review the information we hold about you
  • Correct inaccurate or incomplete information
  • Request a copy of your personal information

You can access and update most of your information through your account settings. For additional requests, contact us at info@proscope360.ai.

7.2 Data Portability

You have the right to:

  • Export your projects, documents, and User Content
  • Receive your data in a commonly used, machine-readable format
  • Transfer your data to another service (where technically feasible)

Use our data export features or contact us for assistance.

7.3 Deletion and Account Closure

You have the right to:

  • Delete specific content or information
  • Close your account and request deletion of your personal information
  • Object to certain processing of your information

To exercise these rights:

  • Use account settings to delete content or close your account
  • Contact us at info@proscope360.ai for deletion requests

Please note:

  • Some information may be retained as required by law or for legitimate business purposes
  • Deletion may take up to 90 days to complete across all systems
  • Some anonymized or aggregated data may be retained

7.4 Marketing Communications

You have the right to:

  • Opt out of promotional emails by clicking "unsubscribe" in any marketing email
  • Manage your communication preferences in your account settings
  • Continue to receive transactional emails necessary for the Service (account notifications, password resets, payment receipts)

7.5 Cookies and Tracking

You have the right to:

  • Disable cookies through your browser settings
  • Opt out of certain analytics tracking (when available)
  • Use browser extensions that block tracking technologies

Note: Disabling cookies may limit your ability to use certain features of the Platform.

7.6 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to Know: Request disclosure of categories and specific pieces of personal information collected
  • Right to Delete: Request deletion of personal information (subject to exceptions)
  • Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: Exercise your rights without discrimination

To exercise these rights, contact us at info@proscope360.ai. We will verify your identity before processing your request.

7.7 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation:

  • Right of Access: Request access to your personal data
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restriction: Request restriction of processing in certain circumstances
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for processing based on consent

Legal Basis for Processing: We process your personal data based on:

  • Contract Performance: To provide the Service to you
  • Legitimate Interests: To improve the Service, ensure security, and conduct business operations
  • Legal Compliance: To comply with legal obligations
  • Consent: For marketing communications and certain optional features

Data Controller: Proscope Inc. is the data controller for your personal information.

International Transfers: Your data may be transferred to and processed in the United States. We use appropriate safeguards for international transfers.

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@proscope360.ai.

9. Third-Party Links and Services

Our Platform may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services.

Third-Party Services We Use:

  • Stripe: Payment processing (see Stripe's privacy policy at stripe.com/privacy)
  • Cloud Hosting Providers: Infrastructure and data storage
  • Future Analytics Services: If implemented, we will disclose which services we use

We are not responsible for:

  • The privacy practices of third-party services
  • Content or security of third-party websites
  • Data collected by third parties

We encourage you to review the privacy policies of any third-party services you access through our Platform.

10. International Data Transfers

Proscope360.ai operates primarily in the United States, and your information is stored on servers located in the United States. If you access our Service from outside the United States:

  • Your information will be transferred to and processed in the United States
  • The United States may have different data protection laws than your country
  • By using our Service, you consent to the transfer of your information to the United States

For users in the EEA, UK, or Switzerland:

  • We implement appropriate safeguards for international transfers (such as Standard Contractual Clauses)
  • You have the right to obtain information about these safeguards by contacting us

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our data practices
  • New features or services
  • Legal or regulatory requirements
  • Feedback from users

When we make changes:

  • We will update the "Last Updated" date at the top of this Privacy Policy
  • For material changes, we will provide notice through:
    • Email notification to your registered email address
    • A prominent notice on the Platform
    • In-app notifications
  • Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. California "Shine the Light" Law

California residents who have an established business relationship with us may request information about the disclosure of certain personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

13. Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain personal information to third parties. We do not sell your personal information as defined by Nevada law. If you are a Nevada resident and have questions, contact us at info@proscope360.ai.

14. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Our Service does not currently respond to DNT signals. If we implement DNT response in the future, we will update this Privacy Policy.

15. Business Transfers and Bankruptcy

In the event of a bankruptcy, merger, acquisition, reorganization, or sale of assets:

  • Your information may be transferred to the successor entity
  • You will be notified of any such transfer
  • The successor entity will be bound by this Privacy Policy or will provide notice of changes
  • You will have the opportunity to delete your data before the transfer if permitted by law

16. Data Breach Notification

In the event of a data breach that compromises your personal information:

  • We will investigate and assess the breach
  • We will notify affected users without unreasonable delay
  • We will notify relevant authorities as required by law
  • We will provide information about the breach and steps you can take to protect yourself

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@proscope360.ai

Response Time: We will respond to privacy inquiries within 30 days.

18. Complaints and Dispute Resolution

If you have a complaint about our privacy practices:

  1. Contact us using the information above
  2. We will investigate your complaint and respond within 30 days
  3. If you are not satisfied with our response, you may:
    • File a complaint with your local data protection authority (for EEA, UK, or Swiss residents)
    • Contact the Federal Trade Commission (for US residents)
    • Pursue dispute resolution as outlined in our Terms and Conditions

19. Accessibility

We are committed to making our Privacy Policy accessible to everyone. If you have difficulty accessing this Privacy Policy or need it in an alternative format, please contact us at info@proscope360.ai.

20. Summary of Key Points

Information We Collect:

  • Account information (email, username, company information)
  • Payment information (processed by Stripe)
  • User Content (documents, drawings, specifications)
  • Usage and technical information

How We Use Information:

  • To provide and improve the Service
  • To process documents with AI/ML technology
  • To communicate with you
  • To ensure security and prevent fraud

How We Share Information:

  • With service providers who help us operate the Service
  • As required by law or to protect rights
  • With your consent
  • We do NOT sell your personal information

Your Rights:

  • Access, correct, and delete your information
  • Export your data
  • Opt out of marketing communications
  • Additional rights for California, EEA, and other jurisdictions

Data Security:

  • Stored on secure US-based servers
  • Protected with encryption and security measures
  • Retained only as long as necessary

Contact Us: info@proscope360.ai for privacy questions or requests

By using Proscope360.ai, you acknowledge that you have read and understood this Privacy Policy.